Instructions & Help

We recommend that you read our instructions and help before you contact us. We have collected our instructions & help under the following topics and we update as new questions arise.

Operation Status

In case of upgrades or any longer downtime you can go to operation status to see a progress report.

Contact Form

If you need help from one of our supporters even so, please use our contact form which has high priority.


Always Free Capacity

24-Hour Monitoring

All Popular Domains

Easy Ordering

Support for both Windows and Mac

Statistics

DELTA, EPSILON and ZETA suites has free access to the professional REALTIME statisticssystem
PARAMETER.



The statisticssystem gives a simple realtime analysis of the websites visitors.


  • Number of displayed pages an hour, day and month.
  • Number of unique visits an hour, day and month.
  • Live log of visits within the past half an hour.
  • Division of pages shown on your website.
  • Division of references to your website, specific in host, page and parameter.
  • Division of browser per visit.
  • Division of operating system and platform per visit
  • Division of language set up in browser for clients per visit
  • Division of screen resolution of monitors for clients per visit
  • Division of colourpalette set up for visitors per visit




PARAMETER has some extra features as well:


  • Counter in TrueType Fonts
  • Option for visitoraccess for your statistics with restrictions.
  • Counting of clicks for dokumentation of for example clicks on adds or counting of downloads
  • Uses the FDIM-standard for unique visitors, comparable with the standard for unique visitor count.
  • Option for setup of administrative cookie. This way your own computer will not be included in the statistics.
  • Option of resetting specific areas in the statistic when it suits you.
  • Wildcard-setup, if your website is shown from more than one domain.




The analysis are an excellent aid to keep an eye on traffic on your websuite. It shows you when in the day you have most visitors and which pages are most popular, among other things.


The statistics are REALTIME on most areas. All it takes is a source code at the bottom of
all the pages you want monitored. This can be transparant to your visitors or show a TrueType counter for unique visitors.


If you have any problems with our statisticssystem you are welcome to send us an email on
parameter@cliche.co.uk.


To make use of our statistics on your hosting plan you will have to first set up an
account on PARAMETER. Then you report your website to PARAMETER, and set in a source code
on your website.



Set up an account on http://stat.clichehosting.co.uk.


A demo of the statistics are shown here.

24-hour Monitoring

With our self-developed monitoring system we guarantee that small as well as bigger problems are discovered and corrected within a short time.

Monitoring of resource usage is a daily routine at Cliche. That is why we can offer high quality at a low cost.

There are currently no unsolved problems

Firefox

Faster, more secure, and smarter. Switch to Firefox and surf the internet faster, smarter and with better security. Supported by Windows, Mac OS X, and Linux.

Thunderbird

Mozilla's Thunderbird e-mail client is the perfect alternative to other built-in clients. It is easy to use and it comes with spam protection.

Filezilla

A fast and reliable FTP client that support FTP, FTP via SSL/TLS (FTPS) and SSH File Transfer Protocol (SFTP). Windows, Mac OS X, Linux.

Dropbox

Dropbox is the easiest way to store, synchronise and share files online. No complicated interface to learn. Integration like real folders.

Opening Hours

We aim to answer all received emails within 24 hours Monday - Friday

Legal

Org. Number
07074598

Address

27 Ruffets Wood
Gravesend, Kent, UK
DA12 5JQ

Fax 0045 7020 1347

Write us

Please note that we sometimes refer to our instructions & help, where you will find answers to many common questions concerning hosting at Cliche. New customers can also ask us questions via the contact form.

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