Guides.

DNS-administration

Change the IP address of the website

  1. Please visit control panel and login with your customer number and password.
  2. Then click Details at the desired domain name .
  3. Click DNS and you will be given the opportunity to edit entries / records for your domain.
  4. Click Edit next to the post / records whose type is A and address is your domain name - without the www or other subdomains.
  5. In the field IP address (IPv4) write your new IP address and click Next .
  6. Click Enable DNS changes now when your changes are complete, and then wait up to 75 minutes before the changes take effect.

Adding new entry / record

  1. Please visit control panel and login with your customer number and password.
  2. Then click Details at the desired domain name .
  3. Click DNS and you will be given the opportunity to edit entries / records for your domain.
  4. Click Create new entry / record , then select the type .
  5. For the majority of items / records you must fill out Address. If you follow a guide which shows a @ , then you should leave this field blank.
  6. Click Enable DNS changes now when your changes are complete, and then wait up to 75 minutes before the changes take effect.

Adding service / service automatically

The following services are supported: Google Apps (mail), Squarespace, Shopify, Wix, Weebly and Office 365 (mail)

  1. Please visit control panel and login with your customer number and password.
  2. Then click Details at the desired domain name .
  3. Click DNS and you are then given the opportunity to edit entries / records for your domain.
  4. Click Add Service automatically , then select the service . You may need to fill in a few fields for some of the services.
  5. Click Enable DNS changes now when your changes are complete, and then wait up to 75 minutes before the changes take effect.

Support Form

If you need help from one of our supporters, please use our support form which has high priority.